Effective date: September 09, 2025
This Privacy Policy explains how Happinetics (“we,” “us,” “our”) collects, uses, and shares information when you visit www.happinetics.com or purchase/use our products and services (the “Services”).
Contact: support@happinetics.com
1) What we collect
We collect information you provide and some information collected automatically:
A. Information you provide
Contact details (e.g., name, email)
Structured questionnaire inputs (e.g., multiple-choice selections, ratings, checkboxes)
Customer support messages and feedback
Purchase-related information (e.g., product purchased, transaction references)
B. Free-text responses are not stored
If the questionnaire includes open-ended, free-text fields, we process that text to generate your output and then do not store the full text responses in our systems after processing is complete.
Exceptions: if you email that text to us (e.g., support requests), it will exist in the support email thread; and we may retain limited technical records as required for security, debugging, or legal compliance (which are not intended to preserve your free-text content).
C. Information collected automatically
Basic device and usage data (e.g., IP address, browser type, pages viewed, approximate location derived from IP)
Cookies or similar technologies (see “Cookies” below)
D. Payment information
Payments are processed by third-party payment providers. We generally do not store your full card details. We may receive limited payment-related data such as confirmation of payment, transaction IDs, and billing status.
2) How we use your information
We use information to:
Deliver the Services (including generating and sending your report)
Send service communications (receipts, delivery emails, account/support messages)
Provide customer support and handle refund requests
Improve and maintain the Services (quality, troubleshooting, analytics)
Protect security and prevent fraud/abuse
Comply with legal obligations
3) How we share your information
We do not sell your personal information.
We may share information with:
Service providers that help operate the Services (e.g., hosting, email delivery, analytics, customer support tools)
Payment processors to process transactions
Legal or safety authorities if required
A successor entity if we undergo a merger, acquisition, or sale of assets
4) Cookies and analytics
We may use cookies and similar technologies to keep the site functioning, understand usage, and remember preferences. You can control cookies through your browser settings; blocking cookies may affect functionality.
5) Data retention
We keep personal information only as long as reasonably necessary for the purposes described above.
Free-text questionnaire responses (if any) are not retained after processing, as described in Section 1(B).
6) Your choices and rights
Depending on your location and applicable law, you may request access, correction, or deletion of your personal information by emailing support@happinetics.com. Marketing emails can be unsubscribed from at any time; service emails may still be sent as needed.
7) Children’s privacy
The Services are not intended for children under 16. If you believe a child has provided personal information, contact us.
8) Security
We use reasonable measures designed to protect personal information. No method of transmission or storage is 100% secure.
9) International users
Your information may be processed in other jurisdictions where our service providers operate. We take reasonable steps to apply safeguards where required.
10) Changes to this policy
We may update this policy from time to time by posting a revised version on www.happinetics.com/privacy and updating the effective date.